DOCky in action

Discover how DOCky transforms business across different sectors

💊 Pharmacy

Typical scenario: "Hello, do you have Aspirin 500mg available?"

  • ✅ DOCky checks warehouse stock in real-time
  • ✅ Automatically reserves if needed
  • ✅ Communicates pickup time to the customer
+40%   efficiency -60%   calls
For your pharmacy

🔬 Analysis Laboratory

Typical scenario: "I'd like to book a blood test. When do you have availability?"

  • ✅ DOCky shows available slots in real-time
  • ✅ Books automatically on Google Calendar
  • ✅ Sends automatic confirmations and reminders
-70%   management time +25%   appointments
Activate for your lab

🍕 Pizzeria / Restaurant

Typical scenario: "I'd like 2 margherita pizzas for 8:30 PM. Is that possible?"

  • ✅ DOCky confirms ingredient availability
  • ✅ Calculates preparation times automatically
+35%   evening orders -50%   errors
Activate for your place

⚖️ Law Firm

Typical scenario: "I need a contract consultation. When can we meet?"

  • ✅ DOCky gathers preliminary case information
  • ✅ Books appointments in the agenda automatically
  • ✅ Prepares a preliminary dossier for the lawyer
+30%   new clients -40%   admin time
Activate for the firm

🩺 Medical Practice

Typical scenario: "Good morning, I need to renew my prescription."

  • ✅ DOCky receives the request via WhatsApp and accesses the medical practice management system
  • ✅ Prepares the form and notifies the patient that it is awaiting approval
  • ✅ The doctor approves with one click: the prescription reaches the patient via WhatsApp or email
  • ✅ The doctor saves precious time to dedicate to patients in the practice
-80%   admin time +50%   patient time
For your practice

💅 Beauty Center

Typical scenario: "Hi! I’d like to book a manicure. Do you have any availability?"

  • ✅ DOCky handles the booking in real time
  • ✅ Confirms the appointment and sends an automatic reminder
  • ✅ Handles cancellations and rescheduling via WhatsApp without an operator
+55%   online bookings -65%   phone calls
Activate for your center

🏨 Hotel / B&B

Typical scenario: "I'm in room 205. Could you bring me some extra towels?"

  • ✅ DOCky checks service availability
  • ✅ Notifies staff with room and request details
  • ✅ Manages digital check-in and 24/7 property info
+45%   satisfaction -30%   reception
Activate DOCky

DOCky adapts to any business.

Choose the best plan for your business

🥷 zero hidden costs, guaranteed!
💰 Save 10% immediately with quarterly plans
🛟 You can cancel anytime

Basic

39,90€ (VAT incl.)

Start automating your customer care

DOCky active 24/7 

Unlimited responses, in real-time

Activate Basic Plan

Premium

44,90€ (VAT incl.)

Automate appointments too

Basic Plan

Google Calendar®

DOCky manages appointments with your clients

Activate Premium Plan

Gold

Custom
Plan

DOCky automates your software

Premium Plan

Software Integration 

Request a quote

Basic

107,90€ (VAT incl.)

Start automating your customer care

DOCky active 24/7 

Unlimited responses, in real-time

Activate Basic Plan

Premium

121,90€ (VAT incl.)

Automate appointments too

Basic Plan

Google Calendar®

DOCky manages appointments with your clients

Activate Premium Plan

Gold

Custom
Plan

DOCky automates your software

Premium Plan

Software Integration 

Request a quote
Frequently Asked Questions

❓FAQ

Because, unlike other products, you won’t have to worry about:

  • ✅ All the red tape involved in activating a Meta licence.

  • ✅ The costs associated with sending individual conversations/messages, which can turn into a nasty surprise to pay at the end of the month

  • ✅ Compatibility with your software, even if it is customised
  • You can find all info here

    Included in all plans: Full setup, training, 30-day support, updates.

    💡 Typical ROI: Customers recover their investment in 2-3 months thanks to savings on operational costs.

    Full activation generally takes a couple of business days: It starts with an analysis and custom setup, followed by configuration and testing, and finally the immediate go-live. Our team guides you through every step without requiring any technical skills on your part.

    Absolutely not! Your clients simply use WhatsApp, which they already have installed on their smartphones.
    They don't need to download extra apps, register, or learn new interfaces.
    They chat with DOCky exactly as they would with you on WhatsApp.

    Through a simple dashboard where you can enable/disable the different functions (for example, reminders, bookings from the calendar)

    Of course! With DOCky, there's always an "Operator" mode active.
    When an human operator is responding, DOCky stops and resumes operation for that chat after a few minutes of inactivity between the operator and the customer.

    Data security is our top priority:

    🛡️ GDPR Compliant: Compliant with European privacy regulations

    🔐 End-to-End Encryption: All data is encrypted

    👨‍💼 Controlled Access: Only authorized personnel

    Absolutely yes:

    📅 Calendars & Bookings

    💼 CRM & Management Software

    🛒 E-commerce

    🔧 Custom software or missing API? No problem!

    DOCky is versatile and adapts to any sector:

    💊 Pharmacies

    🩺 Medical Clinics

    💉 Analysis Laboratories

    👩‍🍳 Restaurants

    🍕 Pizzerias

    ⚖️ Law Firms

    🧮 Accountants

    🏨 Hotels

    🛏️ B&B

    💅 Beauty Centers

    🔧 Auto Repair Shops

    Many more...

    Each implementation is customized for your specific business needs.

    Get started with DOCky today

    Choose your preferred channel — response guaranteed within 24h

    Chat with DOCky now

    Instant response • Active 24/7

    Talk directly with DOCky on WhatsApp and discover in minutes how it can transform your business. No commitment, no cost.

    Open WhatsApp now →
    or write an email
    info@dockybot.it
    Response within 24h business hours

    Prefer to be contacted?

    Fill out the form — we will reply today

    🍪 This site uses technical cookies required for operation and transfers technical data (e.g. IP address) to Google for font loading. We do not use profiling or advertising cookies. For more information see our Privacy Policy.

    Information on Personal Data Processing (GDPR)

    Effective Date: 07/02/2025  |  Last updated: June 2025

    1. Introduction
    DOCkyBot is committed to protecting the privacy and security of our users' personal data in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection law.

    2. Data Controller
    DOCkyBot
    Email: info@dockybot.it
    ⚠️ Note: the controller is required by law (Art. 13 GDPR) to indicate full company name/legal entity, registered address and VAT number. Please complete with full company details.

    3. Types of Data Collected
    3a. Data provided by users via contact form: name, email address, phone number, business sector, message content.
    3b. Technical browsing data: IP address, browser type, pages visited, access times (automatically collected by the web server).
    3c. Third-party technical transfers: this site uses Google Fonts (fonts.googleapis.com), which transfers the user's IP address to Google LLC (USA) servers on each page load. Google LLC adheres to EU-US Standard Contractual Clauses.

    4. Purpose of Processing
    — Responding to contact requests (legal basis: pre-contractual measures)
    — Providing DOCkyBot services (legal basis: contract performance)
    — Compliance with legal obligations (legal basis: legal obligation)
    — Service improvement via aggregated analysis (legal basis: legitimate interest)
    — Commercial communications: only with explicit prior consent

    5. Legal Basis of Processing
    Art. 6(1)(b) GDPR – contract performance; Art. 6(1)(c) – legal obligation; Art. 6(1)(a) – consent; Art. 6(1)(f) – legitimate interest.

    6. Data Retention
    Contact data: maximum 24 months from collection, unless an active contractual relationship exists. Accounting data: 10 years per tax obligations. Technical logs: maximum 12 months.

    7. Rights of the Data Subject (Art. 15–22 GDPR)
    You have the right to: access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection. To exercise these rights write to info@dockybot.it. The controller will respond within 30 days.

    8. Right to Lodge a Complaint
    You have the right to lodge a complaint with the Italian supervisory authority:
    Garante per la protezione dei dati personali
    Piazza Venezia 11 – 00187 Rome, Italy | Tel. +39 06 696771
    www.garanteprivacy.it

    9. International Data Transfers
    Data may be transferred to non-EU countries with adequate safeguards (Standard Contractual Clauses under Art. 46 GDPR). In particular, Google Fonts involves data transfer to the USA (Google LLC, SCC). The controller ensures such transfers comply with applicable regulations.

    10. Automated Decision-Making and Profiling
    This site does not carry out automated profiling or automated decision-making under Art. 22 GDPR.

    11. Security Measures
    Data encryption in transit (HTTPS/TLS), access controls, pseudonymisation where applicable, staff training.

    12. Cookies
    This site uses only technical cookies necessary for operation (session, UI preferences). No profiling or advertising cookies are used. The transfer of IP to Google for font loading is documented in point 3c.

    13. Updates to this Policy
    Changes will be published on this page with an updated date. For material changes, new consent will be requested where required.

    14. Contact and Data Protection Officer
    Email: info@dockybot.it
    The controller has assessed that, based on current processing activities, the mandatory appointment of a DPO under Art. 37 GDPR is not required.